About Pools Unlimited, Inc.
Pools Unlimited, Inc was founded by Randy Morrow has been in business since 1995. We specialize in custom residential in-ground pools and spas, water features, outdoor kitchens, fireplaces, fire pits, slides, etc. We also build many commercial pools for hotels, parks, etc. No job is too small or too big for us to handle.
Randy Morrow and his family dreamed of having a backyard pool for years. After moving to the hill country in 1993, they began to search for a swimming pool Meet Our Team Company to help make their dream a reality. Difficulties in finding anyone in the hill country area with industry knowledge and experience to build what he and his family wanted, it quickly became apparent to Randy, and he needed a different approach.
In the summer of 1995 Randy combined his talent in design with his vast knowledge of construction and began constructing his family's backyard dream. The pool was completed a few months later, and the Morrow family was ecstatic. It was not long before he found his neighbors and friends expressing their excitement as well. They were so impressed with the outcome of the Morrow pool they began requesting Randy design and build pools in their backyards, too! By the following summer the requests to build swimming pools had grown so much Pools Unlimited, Inc. was started.
Today, not much has changed. Pools Unlimited, Inc. still builds each and every pool as if we were building it for ourselves or our own family. A large portion of our business is still based on referrals, both residential and commercial. Using innovative designs and industry leading construction techniques, Pools Unlimited, Inc. continues to provide the highest quality, state of the art custom pools available anywhere.
Since 1995 we have worked to create the finest, first class pool construction company in the San Antonio, Spring Branch, Hill Country and surrounding areas. Pools Unlimited, Inc. is committed to providing the highest quality workmanship at the best possible value while creating a long lasting relationship with our customers. From residential pools to leisure aquatic centers, Pools Unlimited, Inc. is a forerunner of residential and commercial pool construction.
Locally owned and operated, Pools Unlimited, Inc. specializes in designs surpassing industry standards in innovation and originality. We have created and constructed hundreds of pools over the past decade. Pools Unlimited, Inc. guarantees every pool we build. 98% of pools and spas are completed on time and within customer's budget.
We are licensed through Texas Department of Licensing and Regulation: License number 539
Products And Services
Pools Unlimited, Inc provides a standard pool industry warranty that guarantees the gunite pool shell for the lifetime of the pool. Our warranty also covers a workmanship warranty for the tile and coping for the first year. In addition we provide a three-year manufacturer’s warranty on all pumps, filters and heaters.
Full warranty details provided upon request.
Meet The Pools Unlimited, Inc. Team
Implementing our innovative 3-D designs into the highest quality state of the art custom pools for our customers requires expert help. From the moment of the first contact, our outstanding team sets in motion a seamless step by step process to ensure our customer's backyard dream meets or exceeds their expectations. Pools Unlimited, Inc. also provides maintenance service, supplies, and accessories for your pool, assuring our team will be there long after the sale.
Rhonda Morrow – President
As President of Pools Unlimited, Inc., Rhonda is hands on in many areas of the company from Marketing and Sales, finance and much of our executive planning. She has over 25 years experience in Business Management, with 19 years specific to the swimming pool industry. Rhonda is also considered a founder of Pools Unlimited, Inc., in spirit, being the supportive wife and continued inspiration to the founder, Randy Morrow. She continues to reinforce, for the team, Pools Unlimited, Inc.'s future is predicated on our client promise of honesty, integrity and high quality workmanship.
Randy Morrow - Vice President
Pools Unlimited, Inc. was founded by Randy Morrow, a self-starter and award winning designer. With over 19 years in the swimming pool business, a licensed contractor with a passion for creating beautiful as well as functional swimming pools and outdoor living spaces. He is committed to managing staff members, training new personnel and ensuring that each and every one of our clients are provided with the highest level of customer service and expertise that has become one in the same. Since constructing his own pool in 1993, Randy is still at the helm and has instilled in all of his team at Pools Unlimited, Inc. exactly what, pride of craftsmanship means.
Ryan Morrow – Designer
Ryan creates our interactive 3-D color designs using state of the art software enabling the customer's vision to come to life. The vast library of finishes and accessories within the program aid in showing not only the pool, outdoor kitchen, or water features the customer may have indicated they would like but also what it could look like with landscaping, furniture, etc. Ryan understands the aesthetic aspect of design and has wowed many customers with things they never thought about doing in their backyard. Blown Away! is a term we have heard many times when customers see his designs.
Jeff Inks - Project Manager
Once a project is awarded, Jeff reviews the job to familiarize himself with all the project requirements from placement, equipment, permits required, and any challenges we may face during construction. Further, making sure all state and local building codes and required inspections are adhered to during each phase of the project. Jeff has been with Pools Unlimited, Inc. since the beginning as well so he can recall the pools we have built, the equipment installed, and where each one is located. Dedicated to building exactly what the customer has contracted, he oversees all aspects of the construction whether it's Pools Unlimited, Inc. staff or subcontractors who may work on the projects. He is the first person on the construction site as the project begins and the last person to confirm completion of the project and leaves the customer with a clear understanding of how the pool works, maintenance requirements, etc. during a pool school he conducts as a final closeout of the project with the customer.
Organizations And Associations
Aquatech is a collaboration of top-notch pool builders from across the country and the world who work together to share their knowledge and talents for common good. The Aquatech Society is an exclusive, invitation-only organization. They will accept no pool builder other than those that meet their strict standards for quality construction, business ethics, and impeccable reputations.
Less than 1% of all pool builders in America have been approved to join the ranks of Aquatech builders.
Formed in 1962, Aquatech is comprised of over 120 pool building professionals, and over 100 retail store operators. They conduct ongoing professional educational programs to develop each pool builder’s capability in the overall planning process and to emphasize each member’s leadership role in customer service. Neither a franchise nor a corporate chain, it’s the nation's #1 Society of Pool-Building Professionals.
APSP – "The Association of Pool & Spa Professionals"
The APSP is the world's largest international trade association representing the swimming pool, spa, hot tub and recreational water industries. APSP is the leading industry advocate promoting professional best practices through education, industry standards, and safety.
APSP members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products.
The APSP effectively replaced another well-known industry organization known as "National Pool and Spa Institute" or NSPI in 2006.
APSP - International Awards of Excellence
The APSP International Awards of Excellence honors APSP members whose pools, spas and water features represent some of the best designs in the industry.
The competition is open only to APSP member builders, designers, and service and retail firms. Many hundreds of entries are submitted each year, representing member firms from all over the world.
BBB – Better Business Bureau
An organization with local branches across the United States who act as an intermediary between consumers and businesses to resolve disputes and provide information on ethical business practices. Examples of services that they provide are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education and Charity Review.
Businesses earning the right to be included in this organization have a strong reputation of taking care of their customers. More information at: Better Business Bureau